WHAT IS YOUR SHIPPING POLICY?
Shipping Within the Continental US
We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
APO shipping is charged full cost and sent via USPS.
Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
We are not responsible for duties and taxes required for international shipping.
Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
- We do not accept returns; all sales are FINAL.
- We do our utmost to ensure that artwork is packaged carefully and will arrive safely at its destination.
- If your package arrives damaged, please keep all packaging and contact conniesanduskystudio@gmail.com with your order number for further instructions.
CAN I CANCEL MY ORDER?
Please contact conniesanduskystudio@gmail.com as soon as possible if you need to cancel your order.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement, please email conniesanduskystudio@gmail.com
WHO TO CONTACT?
You can reach out at any time by email at conniesanduskystudio@gmail.com
HOW CAN I KEEP UP WITH YOUR NEW WORK?
I would love for you to be the first to know about any new work! You can a follow me on Instagram and Facebook social media pages as I am constantly posting about new work!
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Another easy way to stay in the loop is to sign up for my newsletter! (scroll down)